Winding up what we do

JUNE 24

We have made sad the decision to wind up our stores, which includes putting all our brands under wyldhq up for sale as part of this process.

Timeline

This process is scheduled to be completed by mid-August, and there is significant work to be done to achieve this goal.

All our brands are for sale under the wyldhq and seeking interested parties for our websites in the coming weeks.

Orders

Any recent order has been cancelled. Please allow 2-4 weeks to process back to your payment method. We are not taking on new orders now.

Please bare with us as we finalise all outstanding queries, we will be launching a refund form in the next week to allow you to check up on a refund.

More info

Why are you selling/winding up?

Due to the challenging trade environment and personal circumstances, we have made the difficult decision to sell all our stores under wyldhq. For the past six months, we have actively sought buyers for these stores without success. The combination of market conditions and personal matters, including the impact on our mental health, has made it increasingly difficult to continue operations.

As a result, we have decided to cease operations temporarily while we focus on completing the sale process and prioritising our well-being. During this time, we will not be taking on new orders. However, we are committed to working through existing requests and ensuring everything is properly closed off.

This decision was not made lightly, and we deeply appreciate the understanding and support of our loyal customers and partners during this transitional period. Our commitment to providing quality products and services remains, and we hope to emerge stronger in the future. Thank you for your patience and continued support.Due to the challenging trade environment and personal circumstances, we have made the difficult decision to sell all our stores under wyldhq. For the past six months, we have actively sought buyers for these stores without success. The combination of market conditions and personal matters, including the impact on our mental health, has made it increasingly difficult to continue operations.

As a result, we have decided to cease operations temporarily while we focus on completing the sale process and prioritising our well-being. During this time, we will not be taking on new orders. However, we are committed to working through existing requests and ensuring everything is properly closed off.

This decision was not made lightly, and we deeply appreciate the understanding and support of our loyal customers and partners during this transitional period. Our commitment to providing quality products and services remains, and we hope to emerge stronger in the future. Thank you for your patience and continued support.

What’s for sale?

As part of our decision to sell all our stores under wyldhq, we are offering a comprehensive package of our online assets. This includes:

1. Online Stores: Our fully functional e-commerce websites, each with a strong customer base and efficient operations. These platforms have been meticulously maintained to ensure a seamless and enjoyable shopping experience.

2. Social Media Accounts: Well-established social media profiles with substantial followings across various platforms. These accounts have been actively managed and engaged, providing a strong presence and direct communication channel with our audience.

3. Branding: Our well-recognised and trusted brand names, logos, and associated intellectual property. These assets are synonymous with quality and reliability, carrying a strong reputation in the market.

4. Client Base: A loyal and extensive client base that has been cultivated over the years. This includes detailed customer data and insights to facilitate continued customer engagement and growth.

5. Marketing Materials: All existing marketing materials, including digital content, email templates, and promotional strategies. These resources will provide a solid foundation for future marketing campaigns.

We will be providing a sales of interest form shortly for those interested in acquiring any of these assets. This form will help us gather and manage inquiries efficiently. Thank you for your interest and support during this transition.

What happens if the store sells?

Successfully sell any of our stores under wyldhq, the following steps will be taken to ensure a smooth and seamless transition for all parties involved:

1. Notification: All relevant stakeholders, including customers, suppliers, and partners, will be promptly notified about the sale and any changes that may occur as a result.

2. Handover Process: A structured handover process will be implemented to transfer ownership and operations to the new owner. This includes transferring all online store operations, social media accounts, branding assets, client data, and marketing materials.

3. Customer Orders: We will ensure that all existing customer orders are fulfilled and any outstanding issues are resolved before the final transfer. This is to maintain the trust and satisfaction of our valued customers.

4. Support: We will provide support to the new owner during the transition period to help them become familiar with the business operations and to ensure continuity. This includes training on the use of our e-commerce platforms, social media management, and customer engagement strategies.

5. Communication: Open and transparent communication will be maintained throughout the process to address any questions or concerns from customers and stakeholders. We aim to make the transition as smooth and transparent as possible.

6. Continuity of Service: Our priority is to ensure that there is no disruption in service for our customers. We will work closely with the new owner to ensure that the high standards of quality and customer service that wyldhq is known for are maintained.

We appreciate your understanding and support during this transition period. If you have any questions or need further information, please feel free to reach out to us. Thank you for your continued trust in wyldhq.

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